Privacy Policy

Last updated: 9 January 2026

1. Introduction

Ingot Ventures Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide

When you contact us through our website, we may collect:

  • Name
  • Email address
  • Company name (optional)
  • Message content

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To improve our website and services
  • To send you marketing communications (only with your consent)
  • To comply with legal obligations
  • To detect and prevent fraud or security issues

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you provide explicit consent (e.g., contact form submissions)
  • Legitimate Interests: To improve our services and website functionality
  • Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party service providers who help us operate our website (e.g., email services, hosting providers)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Contact form submissions are typically retained for up to 2 years, unless you request deletion.

7. Your Rights

Under UK GDPR, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing of your personal data
  • Rights Related to Automated Decision Making: Protection from automated decisions

To exercise any of these rights, please contact us through our contact form.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL/TLS encryption for data transmission
  • Secure hosting infrastructure
  • Regular security audits and updates
  • Access controls and authentication

9. Cookies and Tracking

We use essential cookies to ensure our website functions properly. We also use analytics cookies to understand how visitors use our site. For more information, please see our Cookie Policy.

10. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact form.

INGOT VENTURES LTD
Company number: 12165626
Registered office: 82a James Carter Road, Mildenhall, England, IP28 7DE